Professional Digital Service & Cyber Cafe Management Course (DSCM)

Professional Digital Service & Cyber Cafe Management Course (DSCM) at Master Computer Education is a six-month training programme focused on the practical skills used in a digital service centre and cyber café. Students learn computer fundamentals, Microsoft Word, Excel, PowerPoint, PDF tools, Photoshop, printing, scanning, lamination and binding. Practical assignments include letters, resumes, photographs, bills, customer records and office documents. The course introduces government application portals, document requirements, application tracking, banking and payment services, ticket booking and other digital services. Training focuses on accurate information entry, customer consent, document handling and responsible use of official portals. Business training covers customer service, service charges, daily cash records, digital payments, data backup, basic cybersecurity and office workflow. Students complete supervised practical assignments, a final project, practical examination and viva. Classes are held three days a week for two hours per class. This course does not itself provide government recognition, CSC registration, banking authorisation, Aadhaar operator certification or ticketing-agent approval. Services requiring separate registration, authorisation or provider approval may be offered only after those requirements are met.

• Basic reading, writing and numeracy skills
• Ability to read Bengali and understand basic English instructions
• Basic computer knowledge helpful but not essential
• Students, job seekers and aspiring digital service entrepreneurs can join
• Willingness to practise regularly and handle customer information responsibly

• Practical-focused training with supervised assignments
• Microsoft Office and documentation skills
• Photo editing and print layout practice
• Printing, scanning, lamination and binding
• Government portal demonstrations and application practice
• Customer consent and confidential document handling
• Cyber café operations and record maintenance
• Service pricing and print cost calculation
• Data backup and basic cybersecurity
• Business setup guidance
• Final project, practical examination and viva
• Certificate on successful completion

• Cyber Café Operator
• Digital Service Assistant
• Data Entry Operator
• Office and Documentation Assistant
• Front Office Assistant
• Printing and Scanning Assistant
• Freelance Application and Documentation Support
• Self-employed Cyber Café Owner
• CSC Operator — subject to separate registration and approval
• Banking Service Support — subject to provider requirements and authorisation